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Terms and Conditions
Effective Date: 02/21/2025
Welcome to Espuma de Flor! By purchasing our products or using our website, you agree to the following terms and conditions. Please read them carefully.
1. General
These Terms and Conditions govern your use of our website and the purchase of our handmade soaps. By placing an order, you agree to comply with these terms.
2. Products
• Our soaps are handmade, and variations in color, shape, and scent may occur. These natural differences do not affect quality.
• We strive for accuracy in product descriptions, but we do not guarantee that all details will always be up to date or error-free.
3. Orders and Payments
• All orders are subject to availability.
• Prices are listed in [currency] and may change without notice.
• We accept [list payment methods, e.g., credit cards, PayPal, etc.]. Payment must be made in full before orders are processed.
4. Shipping and Delivery
• We currently ship to [list shipping locations].
• Shipping times are estimates and may vary due to factors beyond our control.
• Once an order has been shipped, we are not responsible for lost, stolen, or delayed packages.
5. Returns and Refunds
• Due to the nature of our products, we do not accept returns or exchanges for hygiene reasons.
• If your order arrives damaged or incorrect, please contact us within 3 days of delivery, and we will work to resolve the issue.
6. Allergies and Skin Sensitivities
• Our soaps are made with high-quality ingredients, but we recommend reviewing product details before purchasing.
• We are not responsible for allergic reactions or skin sensitivities. Please conduct a patch test before use.
7. Intellectual Property
• All content on our website, including images, product descriptions, and branding, is the property of [Your Business Name] and may not be used without permission.
8. Limitation of Liability
• We are not liable for any indirect, incidental, or consequential damages resulting from the use of our products.
• By purchasing, you agree to use our products at your own risk.
9. Changes to These Terms
We may update these Terms and Conditions at any time. Continued use of our website or purchase of our products after changes means you accept the revised terms.
10. Contact Information
If you have any questions about these terms, please contact us at: info@espumadeflor.com
Return Policy
Thank you for shopping with Espuma de Flor. We take pride in offering high-quality handmade soaps. Due to the nature of our products, we do not accept returns or exchanges.
Exceptions:
If your order arrives damaged or is incorrect, please contact us within 3 days of receiving your order. We will work with you to resolve the issue, whether that’s issuing a refund or sending a replacement.
Please Note:
• All sales are final once your order has been processed and shipped.
• For hygiene and safety reasons, we cannot accept returns on any of our soaps.
We recommend reviewing product details carefully before purchase, and if you have any questions or concerns, please reach out to us. Your satisfaction is important, and we want to ensure you have a positive experience with our products.
If you need assistance, feel free to contact us at:
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